Airlines continued to sell “window” seats without window view

Have you ever paid a window seat on a plane that didn’t have a window? You could be part of a collective appeal in the near future.

Delta and United Airlines were continued this week before the Federal Court for distorting their online seats. The complainants note that when people buy tickets through competitors like Alaska Airlines and American Airlines, the website will signal when a window seat does not actually have a window. Delta and United do not say to consumers when it is, according to new prosecution.

The deposit against Delta, which is available online from Courthouse News, says that the number of people affected could exceed one million:

For many years, Delta knowingly and systematically sold “window” windows without windows to travelers. For example, various models of Boeing 737, Boeing 757 and Airbus A321 of Delta are built with one or more seats which have traditionally would have a window, but do not include it due to the installation of air conditioning ducts, electric conduits or other interior components. Delta operates hundreds of these planes, each make several flights every day. As a result, Delta has probably sold more than a million windows without windows throughout the class period.

The trial notes that people have many different reasons to try to get a window seat, including the fear of flying or being a claustrophobic. And if someone pays an additional cost to get a window seat but don’t like this advantage, he doesn’t get what he has paid.

Judicial deposits also include photos and publications on social networks in places like R / Delta where people complained to pay an additional cost and not have a window.

Reuters underlines that there are third -party websites like Seatguru which allow consumers to search for a given plane to determine if a seat has a real window view. But Carter Greenbaum, a lawyer from the firm who filed the prosecution, told the media: “A company cannot distort the nature of the products it sells, then rely on third -party criticism to say that a customer should have known that he was lying.”

The trial notes that the costs can be added quickly for people who try to obtain a window seat:

The additional consideration required to select a window seat is significant. A typical basic economy traveler, for example, may need to spend more than $ 40 to go to a higher ticket level, then spend more than $ 30 to select a special window seat. For passengers who do not pay for species upgrades, they pay their selection of seats with other precious considerations, such as the credits obtained in Delta, membership fees for reward programs and / or the cost of the benefits they have obtained by selecting a different credit card reward program. These additional costs to select special seats are billed in addition to basic dishes, taxes and other costs.

The trial against Delta was filed in New York, while the prosecution against United was filed in California and they are listed:

• Meyer against Delta Air Lines Inc, US District Court, Eastern District of New York, n ° 25-04608
• Brenman and Al V United Airlines Inc, American district, North district of San Francisco, n ° 25-06995

United refused to comment on the case because it is an “ongoing legal affair”. Delta did not immediately answer the questions sent on Thursday. Gizmodo will update this article when we hear.