Meta Contractors says they can see Facebook users Share private information with their IA chatbots

Business Insider met with four contractual workers that Meta hires via Alignerr and Scaled IA, an aberrant value, two platforms that enhance human examiners to help form AI, and entrepreneurs noted that “unrealized personal data were more common for the meta-projects on which they worked” compared to similar projects for other customers Valley. And according to these entrepreneurs, many users on the various meta platforms such as Facebook and Instagram shared very personal details. Users would speak to Meta’s IA as if they were talking to friends, or even romantic partners, sending selfies and even “explicit photos”.

To be clear, people get too close to their AI chatbots are well documented, and Meta’s practice – using human entrepreneurs to assess the quality of AIA assistants in order to improve future interactions – is hardly new. Back in 2019, the Tutor reported how Apple entrepreneurs have regularly heard extremely sensitive information from Siri users, even if the company had “no specific procedure to deal with sensitive recordings” at the time. Likewise, Bloomberg reported how Amazon had thousands of employees and subcontractors worldwide by examining and manually transcribing users from Alexa. The vice and the motherboard also reported on the entrepreneurs hired by Microsoft recording and examining the vocal content, even if it meant that entrepreneurs often heard the votes of children via accidental activation on their Xbox consoles.

But Meta is a different story, in particular given its history in the last decade with regard to the use of third -party entrepreneurs and the percussion of society in data governance.

Meta checkered recording on user confidentiality

In 2018, the New York Times and the Tutor reported how Cambridge Analytica, a group of political consulting firms funded by the republican billionaire of the coverage fund, Robert Mercer, has exploited Facebook to collect data from tens of millions of users without their consent, and used this data to profile American voters and target it with personalized political advertisements to help elect the Donald Trump in 2016. Queiz appearance which has collected data – not only participants. This led Facebook to be hit with a fine of $ 5 billion from the Federal Trade Commission (FTC), one of the greatest confidentiality regulations in the history of the United States.

The Cambridge Analytica scandal has exposed wider problems with the platform of Facebook developers, which had enabled a wide access to data, but had limited surveillance. According to internal documents published by Frances Haugen, a denunciator, in 2021, Meta’s leadership often granted growth and commitment to confidentiality and security problems.

Meta was also examined on a meticulous examination of its use of entrepreneurs: in 2019, Bloomberg reported how Facebook paid entrepreneurs to transcribe audio conversations of users without knowing how they were obtained in the first place. (Facebook, at the time, said that the recordings only came from users who had opted for the transcription services, adding that he had also “stopped” this practice.)

Facebook has spent years trying to rehabilitate her image: she renamed Meta in October 2021, supervising the name change as a change in focus towards the foreground towards “the metavers” rather than a response to controversies surrounding the disinformation, confidentiality and security of platforms. But Meta’s inheritance in data management projects a shadow. And although the use of human revisers to improve large languages models (LLMS) is a common practice of industry at this stage, the latest report on the use of META entrepreneurs, and information entrepreneurs say they are able to see, raises new questions about how data is managed by the Mother Society of the most popular social networks in the world.

In a declaration at Fortune, A Meta spokesman said that the company had “strict policies that govern access to personal data for all employees and entrepreneurs”.

“While we are working with entrepreneurs to help improve the quality of training data, we intentionally limit the personal information they see, and we have processes and railings by explaining to them how to manage the information they can meet,” said the spokesperson.

“For projects focused on the personalization of the AI … Entrepreneurs are authorized during their work to access certain personal information in accordance with our privacy policies accessible to the public and the conditions of the AI. Regardless of the project, any unauthorized sharing or abuse of personal information is a violation of our data policies, and we will take the appropriate measures, “they added.